1 · Payments · Checked 3 September 2026

Which clinic software lets patients pay the way they want to, without clipping you per transaction?

Short answer: Appointbox is the only UK aesthetic clinic software with five payment processors built in — Stripe, Klarna, GoCardless, PayPal and Wonderful (open banking) — and no per-transaction platform fee published. Faces is free to use but charges 1.8% + VAT + 20p on every deposit. Most others say "online payments" and stop there.

Here's the thing about "takes payments". Every product says it. What you actually need to know is three things: which processors, what it costs you per tap, and whether the card stays on file for the deposit rule to work next time.

SystemProcessors namedPer-transaction feeCard on file
AppointboxStripe, Klarna, GoCardless, PayPal, WonderfulNone published (plan price only)Yes
Pabau"Pabau Pay" (own gateway)Not publishedNot published
Consentz"Electronic Payments", processor not namedNot publishedNot published
MERIDIQStripeNot publishedNot published
ANSNot publishedNot publishedNot published
FacesNot named1.8% + VAT + 20p (published)Deposits only

A processor's name in a feature list is not a fee you can budget against. With Appointbox the cost is the plan price. There is no platform cut on top and no markup hiding in the rate, and every processor is on every plan. That matters most for GoCardless: Direct Debit is how memberships and instalment plans stop being a monthly chase.

Questions

Does Appointbox charge a fee per card payment?

No platform fee beyond your plan. Stripe's own processing rate applies, as it would with any Stripe integration.

Can patients pay by Direct Debit?

Yes, through GoCardless. Built for memberships and instalment plans.

Keep reading: All ten questions · Consent forms · Online booking · Memberships & packages · Consultation forms · Treatment plans · Payments & messaging in Appointbox